Frequently Asked Questions

Our Products

Are Dood Nippies hypoallergenic?

Yes! Dood Nippies are made of medical-grade that are safe for skin.

How long does Dood Nippies last?

It can last from 300 to 500 washes depends on how frequent you use it

Are Dood Nippies reusable and washable?

Yes. We recommend using Dood Wash to sustain adhesiveness.

How can I know my size?

You may check your size through our Doodies Calculator

Will it stick even if I sweat?

Yes! It is sweatproof and waterproof. See it for yourself!

My Order

Can I still change my delivery address?

If your order hasn’t been shipped yet, we can still update your delivery address. Please message us ASAP at hello@doodph.com or call us at 0948 071 4899 from 8:00 AM to 3:00 PM only.

Can I still make changes to my order?

Yes! You can still make changes as long as the order is still being processed. Once it’s been shipped, edits will no longer be possible.

Can my order be sent as a gift to another person?

Absolutely! Just make sure the name, delivery address, and contact number you provide at checkout belong to the gift recipient.

Shipping

What is your courier?

We currently ship via J&T Express only.

How long does shipping take?

Metro Manila: 2–4 business days

Provincial areas: 3–7 business days

Please note that delivery times may be affected during high-volume periods or holidays.

Do you offer same day delivery?

Yes! Same-day delivery is available in select areas within Metro Manila, Laguna, Cavite, and Rizal.

To avail, please message us on social media or call 0948 071 4899 before 3:00 PM.

Payments

What are your payment options?

 We currently accept GCash, Maya, and Bank Transfer only.

Do you offer COD?

Not at the moment, but we’re working on offering Cash on Delivery soon. Stay tuned!

Returns & Exchanges

Can I exchange my order to a different size or color?

Yes, exchanges are allowed within 3 days after the delivery, as long as the item is unused and in its original packaging (for hygiene purposes). Buyer will shoulder the return shipping cost.

I received a wrong order, how do we fix this?

So sorry for the mix-up! Kindly send us a photo and your order details via email (hello@doodph.com) or chat, and we’ll assist you right away.

Can I get a refund on my order?

Refunds are only processed for items that are physically damaged.

Nipple Covers

What should I do if the nipple cover doesn’t stick?

Make sure your skin is clean, dry, and free from any lotion, oil, or sweat before application. If it still doesn’t stick, please message us with your order details—we’ll help troubleshoot or offer a replacement if needed.

How many times can I reuse your nipple covers?

Our reusable nipple covers can last up to 100 wears with proper care. Gently hand-wash with mild, non-moisturizing soap—or ideally with DOOD WASH—then air dry completely. Avoid using any cloth or tissue to pat it dry to preserve the adhesive.

What product and size is best for me?

Our nipple covers come in various sizes and styles. Use the Doodie Calculator to determine your correct size, and try our Find My Nippies guide to find the best match based on your current needs. Still unsure? Message us and we’ll be happy to assist!

Are your nipple covers safe for sensitive skin?

Yes! Our nipple covers are made with medical-grade, hypoallergenic silicone—safe even for sensitive skin. However, we always recommend doing a patch test first.

Didn’t seem to find what you’re looking for?

Get in touch with our team. We’d love to help you out!